terrible experience with them over buying a computer a a few weeks ago. It will be the LAST computer I buy from Dell and told them that thier customer service has turned into a joke. I am sure the news will never make it back to Austin though as everyone who answers the phone is in India.
Fortunately for me, I sold all my Dell stock Monday as my feeling is that if they treat thier customers that way, they are on the way out.
I wouldnt buy another Dell if I got the deal of a lifetime.
Doug