"Email me and tell me when you bought your version, from whom, when (if) you registered it, and what service packs you downloaded"

It came from you, about 9 months ago. Its v5.1.9.

Dont know nothing about registration, thats not mentioned anywhere, therefore no service packs downloaded.

I was misguided into thinking this product came with a bazillion hours on-site support.

Whats email?