Don; Andy; Chuck; Do any of you think it has to do with the new 5.0 upgrade that AOL has been suggesting? When I first went on-line AOL was offering a 3.0 version. About a year ago, they offered a 4.0 version. More recently, a 5.0 version is being solicited. I haven't upgraded to 5.0 because my machine has been working perfectly and I didn't want to screw anything up. (I'm a strong believer in "if it ain't broke don't fix it theory..... however, now it appears that something is broke) The blurred pictures only happen with some image URL's posted by certain people.... and only in the past few weeks. Most images come across just fine.