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Success at last.
After having some auctions cancelled, and after several letters to eBay, they finally decided to allow the designation "illegal chip"
in auction HEADINGS. Previously, if a seller put "illegal chip" or "illegal club chip" in an auction's heading, eBay obliterated (not just ended) the auction if someone ratted on the seller -- they
removed all record of it! (Understandably, eBay is worried about sellers auctioning certain prohibited (illegal) products like drugs, explosives, guns, etc.) Reading the e-mail to me from eBay, which is reproduced below.
I'd wait a few days or a week before putting "illegal"
in the heading, and then start off with just one minor auction -- to test the waters and give them a chance to implement the
new policy.
Here is some of the e-mail between eBay and me:
Subject:
FW: MORE INFO FOR EBAY Re: Receipt of your email to eBay
Customer Support (KMM4337973C0KM)
Date:
Tue, 21 Sep 1999 17:47:20 -0700
From:
"Lisa Laursen" <llaursen@eBay.COM>
To:
<chipe@ix.netcom.com>
Hello Robert,
Thank you in advance for your patience.
We have reviewed the issue regarding the use of the term "illegal" in an
auction. Normally, this term is grounds for ending an auction. However, we
do understand that there are exceptions to every rule. In this case, the
exception is casino chips. We will allow the use of the term illegal casino
chips.
Again, our apologies for not fully understanding the use of the term in
relation to casino chips. It sounds like we need to visit Las Vegas more
frequently. ;-)
We have placed a note in your file regarding this ruling to ensure there is
no further confusion, as well as to amend our previous warning for offering
to sell "illegal" chips.
Again, we thank you for your patience and understanding. We wish you the
best of luck with your coming auctions.
Regards,
Lulu
eBay Customer Support
-----Original Message-----
From: eBay Customer Support [mailto:moreinfo@eBay.COM]
Sent: Sunday, September 12, 1999 9:33 PM
To: Robert Eisenstadt
Subject: Re: MORE INFO FOR EBAY Re: Receipt of your email to eBay
Customer Support (KMM4337973C0KM)
Hello Robert,
Thank you for your reply.
We are very sorry that you feel under attack. This is certainly not the
feeling we want folks to have while buying and selling on the site. You
are a valued member of our community and we wish to provide you the
support you deserve to make your eBay experience an enjoyable one. Lets
face it...eBay is meant to be fun.
We thank you for providing information regarding the term used to
describe certain casino chips (illegal). Generally, the term illegal may
not be used to describe items on the site. However, we will re visit
this considering the information you have provided. Not being familiar
with Casino chips, we did not realize this term was common place.
Thank you in advance for your patience and understanding. We will get
back to you with a decision as quickly as possible.
Please let us know if you have any further questions.
Regards,
Lulu
eBay Customer Support
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Original message follows:
-------------------------
I want to add this to my appeal to get your ruling overturned in this
matter.
(1) Let me first emphasize that I am being attacked by jealous and
malicious people ......... who resent others of my auctions which
expose people selling cheap poker chips as valuable casino chips.
(2) the chip collecting world refers to these antique chips as "illegal
club" chips. That is the universally accepted expression. They all put
that in the SEARCH ENGINE................ This
distinguishes the chips from those of licensed casinos. Call me if you
don't understand this. Everyone uses the expression "illegal club
chips." I would be at a disadvantage if I couldn't.
(3)I have great feedback (no negatives) and am a stockholder.
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