accross the country ... as a matter of corporate policy ... will not sell HRC pins through the mail?

Why not? Because they want people to visit their property. Now to some, that sounds like a dumb business policy. Some would say that Hard Rock could probably sell two or three times as many pins through the mail rather than require purchases in person only. I guess the successful marketing strategy people at Hard Rock might know what they are doing after all.

There is much demand for Hard Rock's product.... that's why folks line up for hours before a chip release. Yes, some disgruntled collectors will swear off Hard Rock's product after they are unable to get something they wanted ... but for everyone who leaves ... there seems to be more replacements jumping in, getting their feet wet, and filling in the voids.