sell anything on eBay? I just started selling items a coupla months ago and it really is a hassle. I sell only about 25 items per week because it does take alot of time keeping track of who paid, how they paid and when they paid...sending reminder notices, mailing the items out. I'm not whining, it's just that sometimes it does take some time to do all of this. I don't know how a guy like Les Lawrence does it...he sells hundreds of items. I have a full-time job and thought that the eBay selling would be both fun and profitable...yeah, right!! I do try to fulfill the requests of the buyers (such as your request), but sometimes I forget. I'm not defending what your seller did, just presenting a different point of view. Steve B