a copy of "How to Make Friends and Influence People" in your Christmas Stocking? If not, you might want to get it from the library and READ IT!

I thnk Jill is one of the nicest and least controversial chippers on the board (unless color is the topic). Attacking Jill, and YOU have been attacking HER, is not a good way for you to increase your business.

And, just for your information, shaking my husband's hand and thanking him for his business and ignoring me, when I'VE just handed you $700 (from MY royal flush) for 4 ashtrays....well, we're not repeat customers.

Just to save you the negative post...I don't hate you, I do think you could work on your customer relations.