First I checked her current auctions. She has four. I have asked a question concerning a chip. Her feedback lists ladydi with positive feedback and the coments says very pleased with transaction. I will email your concern and issue direectly if you desire an I will advise her of thechipboard and how her lack of response is destroying her rep with the chippers. Please advise me via email and if there is anything else a thrid party like me can do to help you. A board email campaige to her, PAypal, or ebay; say the word and I for one will back anyone in your situation. Jeff R5463