I have been dealing with ebay for many years, and this has never happened before. I didn`t do anything different in ref to printing a label. The directions in doing so , looks like they have changed some what. It said, label size, 4x6 inch , so figured OK, the same as always, but NOT. Ever since I changed over from Internet Explorer, to Microsoft Edge, crazy things that don`t make sense are occurring. Thanks again, for suggestions. Ron Bayne