Chicago Cubs season ticket holder communication from today:
Thank you for your continued support and patience during this difficult time as we continue to seek clarity on the potential start to the season. As we shared with you two weeks ago, we’re working in close coordination with Major League Baseball (MLB) and committed to acting quickly and with the best interest of our associates, players and fans top of mind once we had more definitive information. To that end, we’ve now received clearance from MLB to determine and share our specific ticketing policies with you. Below is an important update regarding tickets for Cubs home games originally scheduled to be played in March, April and May.
As a valued Season Ticket Holder, you have the option to receive a credit plus a 5% bonus or a refund for your tickets to Cubs home games originally scheduled to be played in March, April and May.
Please note you can only select one of the following options per season ticket account:
Credit plus a 5% bonus for home games originally scheduled to be played in March, April and May:
If you select credit, we will apply a credit on your season ticket account equal to the total dollar amount of the season tickets in your account for home games originally scheduled to be played in March, April and May plus a bonus equal to 5% of the total dollar amount of your season tickets for home games originally scheduled to be played in March, April and May.
Your ticket credit and bonus can be applied toward the cost of additional 2020 regular season home game tickets, potential 2020 postseason tickets or your 2021 season ticket balance, if applicable. Credit and bonus use are subject to the terms and conditions available here.
Refund for home games originally scheduled to be played in March, April and May:
If you paid by credit card, we will refund the credit card(s) used to pay for your tickets. If you paid by check, cash or ACH payment, we will refund you via check.
The refund will cover the total dollar amount of the season tickets in your account for home games originally scheduled to be played in March, April and May.
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