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The Chip Board Archive 25

Not Random
In Response To: Flight was NOT overbooked ()

The four selected to be bumped off the flight were not randomly selected. The airline maintains a pecking order list of what criteria they use in this situation, it is in the "Contract of Carriage" - the small print that you can't read on the back of the ticket. Here is a link to United's Contract of Carriage:

https://www.united.com/web/en-US/content/contract-of-carriage.aspx

"Boarding Priorities", reprinted from United's Contract of Carriage

Boarding Priorities - If a flight is Oversold, no one may be denied boarding against his/her will until UA or other carrier personnel first ask for volunteers who will give up their reservations willingly in exchange for compensation as determined by UA. If there are not enough volunteers, other Passengers may be denied boarding involuntarily in accordance with UA’s boarding priority:

Passengers who are Qualified Individuals with Disabilities, unaccompanied minors under the age of 18 years, or minors between the ages of 5 to 15 years who use the unaccompanied minor service, will be the last to be involuntarily denied boarding if it is determined by UA that such denial would constitute a hardship.

The priority of all other confirmed passengers may be determined based on a passenger’s fare class, itinerary, status of frequent flyer program membership, and the time in which the passenger presents him/herself for check-in without advanced seat assignment.

Messages In This Thread

Boycott United Airlines!
Re: Boycott United Airlines!
Re: Boycott United Airlines!
Re: Boycott United Airlines!
NCR: United Airlines Humor!
Re: NCR: United Airlines Humor!
Re: Boycott United Airlines!
Re: Boycott United Airlines!
It was handled well; swift, too.
Re: It was handled well; swift, too.
Special on Nightline in about 5 minutes
Re: It was handled well; swift, too.
Re: It was handled well; swift, too.
Re: It was handled well; swift, too.
Re: It was handled well; swift, too.
Re: It was handled well; swift, too.
Flight was NOT overbooked
Not Random
BUT....
Re: BUT....
Not quite true
Money Talks & People Walk!
Re: Money Talks & People Walk!
When I hear the gate announcement...
Re: When I hear the gate announcement...
Hat trick!
I have added United to my list - can no longer fly
Boycott United Airlines - Agreed!
Tough to boycott airlines in general
Re: Boycott United Airlines - Agreed!
Re: Boycott United Airlines - ?
Re: Boycott United Airlines - ?
United Airlines App Update Yesterday
LOL! Thanks!
Re: United Airlines App Update Yesterday
so where is the rest of the story?
Re: Boycott United Airlines!
I am very surprised that this hasn't yet been

Copyright 2022 David Spragg