Hi Jim,

"You mention "excessive cleaning". This is not an issue, as far as I know, for chip collectors. Casinos occassionally clean their chips. Collectors either wash of the accumulated scum (for sanitary or appearance reasons) or don't. It strikes me that this comment indicates a singular lack of understanding of a subject where you expect us to accept your company as an expert."

You got that right!

His statements about excessive cleaning clearly show that he has no knowledge of our hobby, and whomever is advising him is also ill-informed, or believes that cleaning chips reduces their value. Chips aren't coins, and cleaning them does not reduce their value. .....experts my rear!

Bob :-)