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Ebay policy: seller pays for "not as described"
In Response To: I Hate When This Happens ()

Policy:
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Who pays for return shipping?
The seller pays for return shipping if they offer a free returns policy or if the item was damaged, faulty, or doesn't match the listing description.

You pay for return shipping if you're returning the item because you changed your mind, and the seller's return policy states that buyers are responsible for return shipping.

citation to policy page: https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/returning-item/return-shipping?id=4066&st=3&pos=2&query=Return%20shipping%20for%20buyers&intent=return%20shipping&lucenceai=lucenceai&docId=HELP1152
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You may need to open a complaint for "not as described" if the seller is non-cooperative

Messages In This Thread

I Hate When This Happens
I think we all hate it when that happens! mad
OH MY, sending it back is a risk
Re: I Hate When This Happens
Re: I Hate When This Happens
Re: I Hate When This Happens
If it is not what you bought
Ebay policy: seller pays for "not as described"
Always a good idea for a seller to show the true
Spinettis
Ditto
Thats BS. They need to pay shipping
Thanks, Dave Trevett

Copyright 2022 David Spragg