...and according to the letter they explain the possible delays and possible return to the seller which is 14 days from the date noted along with barcode. They did not follow through...

I have no problem with tax, duty or VAT, whatsoever, though I do with them not doing what they said they would do after 14 days of attempting to learn of a value.

If Jo has to pay a tax on the Christmas gift I sent him I will cover it...