Many are very good friendly, efficient, and do a great job. While others hate their job, treat customers badly and often make mistakes. So I avoid the problems, I have two post offices one 12 minutes away with terrible clerks, one 20 minutes away with great clerks, I take the extra drive to do business with the good guy's and girl's they call me by my first name and are friends. Same with delivery people, had the best ever, would come to our front door, and give tips about how to sign for a package and tape it to our slot in the cluster mail stand. He retired, the new person not trained properly, puts the wrong mail in the slots, drives us crazy, plus always very late.