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Abie, the somewhat shy and retiring gentleman who lives a bit southwest,
sent this one on the subject of traveling...
ACTUAL COMPLAINTS RECEIVED BY THOMAS COOK VACATIONS FROM
DISSATISFIED CUSTOMERS:
1. "On my holiday to Goa in India, I was disgusted to find that almost
every restaurant served curry. I don't like spicy food."
2. "They should not allow topless sunbathing on the beach. It was very
distracting for my husband who just wanted to relax."
3. "We went on holiday to Spain and had a problem with the taxi drivers
as they were all Spanish."
4. "We booked an excursion to a water park but no-one told us we had
to bring our own swimsuits and towels. We assumed it would be included
in the price."
5. "The beach was too sandy. We had to clean everything when we returned
to our room."
6. "We found the sand was not like the sand in the brochure. Your brochure
shows the sand as white but it was more yellow."
7. "It's very lazy of the local shopkeepers in Puerto Vallarta to close in the
afternoons. I often needed to buy things during 'siesta' time -- this should
be banned."
8. "No-one told us there would be fish in the water. The children were scared."
9. "Although the brochure said that there was a fully equipped kitchen, there
was no egg-slicer in the drawers."
10. "I think it should be explained in the brochure that the local convenience
store does not sell proper biscuits like custard creams or ginger nuts."
11. "The roads were uneven and bumpy, so we could not read the local guide
book during the bus ride to the resort. Because of this, we were unaware of
many things that would have made our holiday more fun."
12. "It took us nine hours to fly home from Jamaica to England. It took the
Americans only three hours to get home. This seems unfair."
13. "I compared the size of our one-bedroom suite to our friends' three
bedroom and ours was significantly smaller."
14. "The brochure stated: 'No hairdressers at the resort.' We're trainee
hairdressers and we think they knew and made us wait longer for service."
15. "When we were in Spain, there were too many Spanish people there.
The receptionist spoke Spanish, the food was Spanish. No one told us that
there would be so many foreigners."
16. "We had to line up outside to catch the boat and there was no air-conditioning."
17. "It is your duty as a tour operator to advise us of noisy or unruly guests
before we travel."
18. "I was bitten by a mosquito. The brochure did not mention mosquitoes."
19. "My fiancée and I requested twin-beds when we booked, but instead we
were placed in a room with a king bed. We now hold you responsible and want
to be re-reimbursed for the fact that I became pregnant. This would not have
happened if you had put us in the room that we booked."
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