Because they are in control. I have stated word for word " shipping charges are clearly stated in each of my auctions". I said if they didn't like what I charge then no one forced them to bid! And too boot I maintain 100percent feedback on over 220 transactions. However eBay looks for every possible reason to sit on one's money. And there new scam Seller Dashboard is their tool. Unfortunately there are no other sites that get the viewers that eBay does. Thus sellers never realize comparable prices elsewhere.