Start-->Run-->dxdiag-->Enter

Go to the Start button and Run then type in dxdiag and hit Enter

Click Yes or No to the dialog box ( makes no difference)

The next screen will show you the spoecifications of your computer. Compare that to what are the minimum requirements of the program you are using.

Generally , image programs like lots of RAM, so the bigger your numbers are, the better.

Take a screen shot of the window by pressing ALT + Print Screen ( this just captures the active window, not the full screen).

Open a word document and using CTRL+V , paste the image into word.

Post that to the forum, if you would like further comment,

Cheers,