The Chip Board
Custom Search
   


The Chip Board Archive 21

NCR - AOL SUCKS! Can anyone help?

For the 2nd time this week, someone or something has sent out spam mail from my AOL account. Several of you probably received it and I'm so sorry. The McAfee/Norton programs on my computer confirmed no viruses, and I even had my wife take our computer to work to have their IT guy look at it and he said he couldn't find anything either. Anyways, I tried to change my password but I'm locked out, whatever sent out the spam must have changed my security question answers so I can't make any changes, I can't even cancel the account because it requires the same security answers! Then I tried to call AOL but since I'm a free email subscriber, I'm not "entitled" to speak to a live representative. So then I sent emails to 3 different addresses listed on their "help" menu and no one has responded. In the meantime I've deleted my address book and sent emails in hope that it'll put a temporary stop to the spam. Anyone else have this same experience with AOL or recommendations on how I can kill this account?!

Thanks!
Dan

Messages In This Thread

NCR - AOL SUCKS! Can anyone help?
My brother had the same issue.
If You Can Get On-Line...

Copyright 2022 David Spragg