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Dear Larry Hollibaugh,
We recently changed our pricing so that all PayPal customers can receive money from friends and family within the US for free. PayPal merchants receiving money as payment for a purchase, continue to incur fees.
We’re not sure if you are aware of this, but we noticed that some of your customers are sending you personal payments for purchases. Unfortunately, this violates our rules, and we need your help correcting this. Please don’t ask or allow your customers to use personal payments to pay for their purchases.
If we continue to see such activity after May 28. 2010, we may have to disable your ability to receive personal payments, and then you will pay fees for all money received through PayPal.
You can find more information about payment types and fees in sections 4.2 and 8 of our User Agreement – just click “Legal Agreements” at the bottom of any PayPal page.
If you have any questions, concerns, or think we may have made a mistake, please contact us at P2P@paypal.com. Thank you for helping us resolve this matter.
Sincerely,
Personal to Personal Team
PayPal
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