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The Chip Board Archive 17

Re: Ebay problem...need advice
In Response To: Ebay problem...need advice ()

I have viewed some of the eBay rules for multiple auctions (Dutch auctions), and I'm not sure they provide complete guidance. It seems to me that the problem is in the photo depicting two items and the seller's answer to your question. Here is how I might present the case to eBay (I use the hammer example because that's what eBay uses in its own instructions for Dutch auctions):

I was a winning bidder in a multiple item auction (Item #_________). Based on the representations of the seller, I believed I was bidding on a lot of two money clips. The seller now says that I was bidding on a single money clip.

I believed I was bidding on two money clips because (1) the photo depicts two money clips; (2) the description stated that the seller was selling two money clips; and (3) I asked a specific question of the seller and was told that my bid would be for "both" money clips.

I know this was a multiple item auction, and now I realize that the seller might not have understood how to list an item for a Dutch auction. In particular, if a seller is selling 50 hammers in a Dutch auction in which he intends each bidder to receive a single hammer, it is appropriate to include a photo and description of only a single hammer. If a seller is selling a lot of 50 hammers (or even multiple lots of 50 hammers each), it is appropriate to include a photo of 50 hammers and to describe a sale of "50 hammers."

The seller's description in my auction gave every indication that I was bidding on a lot of two money clips. The fact that it was a Dutch auction meant that the seller had two lots of two money clips each.

Accordingly, my bid was placed with the understanding that it was a single bid for two money clips. Again, this was confirmed by my question to the seller, and the seller's specific response. My designation of "quantity wanted" as "1" meant that I was bidding 1 pair of money clips, as advertised. As a result, I am entitled to a pair of money clips for my winning bid amount. I ask eBay to make such a determination in my favor.

[I would keep it factual and business-like. Let us know what you do, and how it turns out.]

Messages In This Thread

Ebay problem...need advice
Re: Ebay problem...need advice
Agreed
Re: Ebay problem...need advice
Re: Ebay problem...need advice
Re: Ebay problem...need advice
Re: Ebay problem...need advice
Re: Ebay problem...need advice
Re: Ebay problem...need advice
true
Re: Ebay problem...need advice
Re: Ebay problem...need advice
Re: Ebay problem...need advice
Re: Ebay problem...need advice
Very nice, Jim!
Re: Ebay problem...need advice
Re: Ebay problem...need advice
(Message Deleted by Poster)
Re: Ebay problem...need advice
Richard H. & Jim McN. Are Right.
Please update us on the outcome
Re: Ebay problem...need advice
Congratulations grin
I'm with you shawn.Nice find

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