On the top of any Ebay page click on site map. When it comes up scroll down on right side til this comes up:
Connect
About Me
Chat Rooms
Discussion Boards
eBay Blogs
eBay My World
eBay Wiki
Find a Member
Find Contact Information
Groups
Suggestion Box
Click on "Find Contact Information", Click on that and a screen will come where you can enter the auction number and submit it. In a short period of time Ebay will Email you all the info, phone number included.
Call, whine, bend them over and get problem solved.
Mark
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