...hold the emails.

They don't understand. Here's the problem folks:

Acute Confusion (Delirium)

Elderly people seem particularly likely to develop confusion in response to a wide range of stimuli - either physical insults or sudden social change. This presumably reflects the reduced ability of the aged brain to cope with such events, particularly if it is additionally damaged by a dementing process. An acute confusional episode may sometimes be the first evidence of an underlying dementia. Elderly patients with acute confusion are seen throughout medical practice, e.g. 20% of all acute medical ward admissions are found to be acutely confused.

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