While Hooters management has stated that they know how to run a chip program, they failed to prove it with this release.
Rick posted here that up to 650 tickets would be issued. Before the tickets were dispersed, we were told that 500 chips were already on the tables, but that they were mixed in with the other chips and we would have to play to find them. 650 + 500 = 1150 and only 1000 chips were made! Hmmm. Problem solved by only issuing up to 500 tickets instead of the 650 promised.
As soon as all of the collectors standing in line at noon went through and got their tickets, the cage was swarmed by Hooters employees getting tickets. Maintenance, food servers, porters, security, etc. all went to the cage and were given a ticket. One cashier was even seen leaving the cage and going to the front and getting a ticket, then returning to her window in the cage.
When one o'clock rolled around, we were told that we could buy three chips per ticket, so 166 tickets must have been issued. There was no where near 166 people in line, though.
I assume Rick will blow off all the complaints with a blanket statement of "We can't please everyone". Why is that so difficult? Other casinos can do it. We'll see if any changes are made for future releases.
What I thought was interesting was the absence of some collectors who have stated that they are getting the chips without problem. How are they getting their chips?
I've got more to say about Hooters, but I'll save it for my quarterly article in the CCTN.
Tyrus
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