Hello,

Thank you for writing to eBay regarding an email message you received.

We have reviewed your report and have found that the message you
received was made to appear as if it had been sent by an eBay user;
however, it was not. All email sent to you from other members through
eBay's email system will also appear in the My Messages portion of My
eBay. If you get an email to your registered eBay email address that
looks like it's from eBay or another eBay member asking a question,
check My Messages first. If it's not there, it's a fake email.

Many of these fake emails contain a keystroke virus. If you clicked on
any of the links in the email, you may have exposed your computer to
this virus.

We are unable to determine if your computer is actually infected with a
virus. If you have not already done so, you should seek out a virus
scanner program to use on your system. I have included a few links below
to get you started in this effort:

http://www.microsoft.com/technet/security/alerts/default.mspx
http://vil.mcafee.com/default.asp?
http://www.f-secure.com
http://www.cnet.com
http://securityresponse.symantec.com
http://netsecurity.about.com/b/a/013754.htm
http://www.trendmicro.com/en/home/us/enterprise.htm

As always, it's a good idea to keep your virus scanner up to date with
the most recent virus definitions. If you do not have a virus scanner,
you can run a free virus scan on your computer at:

http://housecall.antivirus.com

Until you are certain that your computer is virus free, you should take
caution in your computer use. In addition, we suggest that you never
open an email or attachment from someone you don't know. You may need to
contact your email provider to disable any automatic downloading
settings. It is advised that you only download attachments in a secure
setting where you have the ability to scan for viruses before actually
opening the attachment. Please take this opportunity to learn about and
protect your computer from viruses from some of the Web sites above.

To help you better protect yourself from fake eBay and PayPal Web sites,
we have developed a feature for the eBay Toolbar called "Account Guard."
Account Guard includes:

1. An indicator that shows when you are on an eBay or PayPal Web site or
a known spoof (or "phishing") site.

2. Buttons to report fake eBay Web sites to us.

3. A password notification feature that warns you when you may be
entering your eBay password on an unverified site.

To learn more about the eBay Toolbar with Account Guard go to
www.ebay.com, click on "Downloads" at the bottom of the page, and then
click on the "eBay Toolbar" link.

Once again, thank you for alerting us to the email you received. Thank
you for your efforts to keep eBay a safe and fair place to trade.

Regards,

Ralph
eBay SafeHarbor
Investigations Team
______________________________
eBay
The World's Online Marketplace! ®
*******************************************

Important: eBay will not ask you for sensitive personal information
(such as your password, credit card and bank account numbers, Social
Security numbers, etc.) in an email. Learn more account protection tips
at:

http://pages.ebay.com/help/confidence/isgw-account-theft-protection.html