A person making an error happens. And you are right, the dealer patiently explains the policy, and you move on.
MY issue occurred when the 2 players immediately in front of me tossed in their card before their turn routinely. It got so the fella before them could pick up his chips (theoretically to call) and they would act beore he actually did. THis gave him info he shouldn't have, and weakened my position.
A player not in the hand advising another what they had seen me do in similar circumstances, or telling their friends what cards they threw away, can also adversely affect play.
While a person who is new, will make errors (even someone who is not new), and yes I have. But when the issue is raised it should be dealt with appropriately, not repeatedly reoccur.
In my case, I suggested to the new kid beside me, that he's supposed to wait until his turn to muck his cards. He informed me that is was obvious the guy was calling ("he had picked up his chips"). I explained that the player hadn't actually bet, and his mucking gave the bettor info that could affect the way he played.
The response from him (and the three or four buddies he had come in with) was "it is just a game". Not when I am betting potentially betting several hundreds of dollars. The one conversation, and a follow up request for him to wait, as required, resulted in my being verbally assaulted at the table (surprising since I am 6'5"), and told by the dealer not to "hold up the game" with these minor issues anymore.
I told her that she was supposed to be enforcing these minor issues, and she called over the supervisor. The pots were averaging 4-6 hundred each. Their actions undoubtably cost me money.
If the dealer had dealt with it as you suggested, and they had made an effort to correct it (just an effort), I would never have raised the issue. But unfortunately, that wasn't the case.
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