If you are planning to move and are getting a different telephone number and have Verizon DSL, Watch Out.
I spoke with Verizon a week before I was moving, and they gave me my new number and said that it's going to be about 3 DAYS before I can get the internet. OK, this sounded fair.
Well I moved Sept. 29th, I didn't get DSL sevice till Oct. 14th.
Then the brouser of MSN you get with DSL, was turned off. So I had to go into Internet Explorier to get Hot Mail to get my MSN or Verizon E-Mail.
I just got MSN today 10/21. (23 Days Later)
I went through Tec Support, Billing, Supervisors, and MSN Tec Support. Every one said the same thing, Gee, We can't figure out why you don't have the service.
I finanaly found out that the best way if you are moving and will get another telephone number, is to Cancel Verizon DSL prior to moving.
Then wait a few days and order Verizon DSL with a new account. This would have only took 5-7 days.
Just thought if anyone was planning on moving should know the best way.
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