Got this in the email today (what doesn't copy-over well is the big EBAY logo, and formatting that looks JUST LIKE EBAY - it even has a banner that says "Note: The My Messages features described below will be fully available in June 2005.) - (after reading the email, rather than click the link and take care of the supposed problem, I signed-in to EBAY on a fresh page, signed into MY EBAY, and noted there were no messages, and I had full functionality...):
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Subject: Notification of Limited Account Access
To: (my correct Ebay ID)
From: eBay
Subject: Notification of Limited Account Access
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(big, colorful EBAY logo)
eBay sent this message to (my correct Ebay ID) (my correct email address).
Welcome to My Messages
On EBAY-looking banner: "Note: The My Messages features described below will be fully available in June 2005."
Dear (my correct Ebay ID)(my correct email address),
This e-mail is the notification of recent innovations taken by eBay to detect inactive customers and non-functioning billing process.
The inactive customers are subject to restriction and removal in the next 3 days.
You must click the link to complete the process.
http://signin.ebay.com/eBayISAPI.dll?Signln&UserIDmail=(my correct email address). = type=state¶m=(my correct Ebay ID)-ie1vvyj90xc
(To complete the verification process you must fill in all the required fields)
Notice: Refusal to cooperate in an investigation or provide confirmation of identity when requested are subject to restriction and removal in the next 3 days
Regards,
Customer Support (Trust and Safety Department),
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RESPONSE FROM EBAY:
Subject: Your recent report to eBay's Trust and Safety Department
From: "eBay Customer Support"
Hello,
Thank you for contacting us about email solicitations that are falsely
made to appear to have come from PayPal. The email you reported did not
originate from PayPal or eBay.
Emails such as these are commonly referred to as "spoof" messages, and
are sent in an attempt to collect sensitive personal information. They
do this by asking the recipient of the email to reply to the message or
click on a link to a Web page requesting this information.
We are very concerned about this problem and are working diligently to
address the situation. We are currently investigating the source of
these emails to take further action.
We advise you to be very cautious of email messages that ask you to
submit information such as your credit card number or your email
password. Only enter your eBay password on pages that begin with
https://signin.ebay.com/.
If you ever need to provide information to PayPal, it should only be
done once you have logged into your account from the PayPal.com
homepage.
If you have any doubt about whether an email message is from PayPal,
please forward it immediately to spoof@paypal.com. Do not respond to it
or click on any of the links in the email message. Please do not change
the subject line or edit the email in any way.
If you entered personal information such as your password, Social
Security number or credit card number into a Web site based on a
request
from a spoofed email, you need to take immediate action to protect your
identity. More information on the steps you should take can be found on
the "Protecting Your Identity" Help page. To access this page please
click the following link:
http://pages.ebay.com/help/confidence/problems-identity-theft.html
To help you better protect yourself from fake eBay and PayPal Web
sites,
we have developed a feature for the eBay Toolbar called "Account
Guard."
Account Guard includes an indicator of when you are on an eBay or
PayPal
Web site or a known spoof (or "phishing") site, buttons to report fake
eBay Web sites, and a password notification feature that warns you when
you may be entering your eBay password on an unverified site.
To learn more about the eBay Toolbar with Account Guard go to
www.ebay.com, click on "Downloads" at the bottom of the page, and then
click on the "eBay Toolbar" link.
We also recommend that you keep your browser, operating system, and
virus protection software up to date. Check for updates at the "Windows
Update" link on www.microsoft.com and scan your computer for viruses
often.
Once again, thank you for alerting us to the spoof email you received.
Your vigilance helps us ensure that PayPal and eBay remain safe and
secure.
Regards,
Ande
eBay SafeHarbor
Investigations Team
______________________________
eBay
The World's Online Marketplace! ®
*******************************************
Important: eBay will not ask you for sensitive personal information
(such as your password, credit card and bank account numbers, Social
Security numbers, etc.) in an email. Learn more account protection tips
at:
http://pages.ebay.com/help/confidence/isgw-account-theft-protection.html
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