Hello,

Thank you for writing to eBay regarding the email you received.

Emails such as this, commonly referred to as "spoof" or "phished"
messages, are sent in an attempt to collect sensitive personal or
financial information from the recipients.

The email you reported was not sent by eBay. We have reported this email
to the appropriate authorities.

In the future, be very cautious of any email that asks you to submit
information such as your credit card number or your email password. eBay
will never ask you for sensitive personal information such as passwords,
bank account or credit card numbers, Personal Identification Numbers
(PINs), or Social Security Numbers in an email. If you ever need to
provide sensitive information to us, please open a new Web browser, type
www.ebay.com into your browser address field, and click on the "site
map" link located at the top the page to access the eBay page you need.

If you have any doubt about whether an email message is from eBay,
please forward it immediately to spoof@ebay.com. Do not respond to it or
click any of the links. Do not remove the original subject line or
change the email in any way when you forward it to us.

If you have already entered sensitive financial information or your
password into a Web site based on a request from a spoofed email, you
should take immediate action to protect your identity and all of your
online accounts. We have developed an eBay Help page with valuable
information regarding the steps you should take to protect yourself.

http://pages.ebay.com/help/confidence/isgw-account-theft-reporting.html

To review eBay's new tutorial about Spoof Emails, please see the
following Web page:

http://pages.ebay.com/education/spooftutorial/

Once again, thank you for alerting us to the spoof email you received.
Your efforts help us ensure that eBay remains a safe and vibrant online
marketplace.

Regards,

Ande
eBay SafeHarbor
Investigations Team