Subj: Thank You for Your Report (SafeHarbor) (KMM93232578V43078L0KM)
Date: 10/16/03 3:25:41 PM Pacific Daylight Time
From: spoof@ebay.com
To: GaryT4242@aol.com
Sent from the Internet (Details)

Thank you for contacting eBay's Trust & Safety Department about an email
you received from an address that includes '@ebay.com' but that may not
be an authentic email from eBay. We will investigate this situation
immediately.

Please be advised that there have been cases where people have attempted
to gain access to an eBay member's personal information by sending
"spoof" emails. Spoof emails intentionally give the false impression
that they have been sent by eBay to solicit people to transmit their
account information. Based on your inquiry to eBay's Trust and Safety
Department, the email you received was likely a spoof.

eBay is very concerned about spoof email and is taking prompt action to
address the issue. If you think you may have entered personal
information into a spoof site, we advise you to review the information
at the web address below, which contains more detailed information about
the following steps:

http://pages.ebay.com/help/confidence/problems-identity-theft.html

1. Change your eBay password and email account password

Periodically changing your password is one of the most effective ways to
maintain security on any Web site. If you think there is a possibility
of a breach in your account security, we strongly suggest that you begin
by changing your password.

2. Forward the email to Spoof@ebay.com

If you haven't already done so, please forward a copy of the email,
(which will include the full header), to spoof@ebay.com. Forwarding the
email will help us investigate this matter more quickly. Please do not
forward the email as an attachment or alter the subject line in any way.
For more information on how to identify a header, please visit:

http://pages.ebay.com/help/basics/information.html

3. Protect your identity

If you entered information such as your social security number or credit
card numbers into a web site that you were directed to via a spoofed
email, you need to take immediate action to protect your identity. The
following web sites have valuable information on the steps you should
take to protect yourself:

eBay Help:
http://pages.ebay.com/help/confidence/problems-identity-theft.html
U.S. Government ID Theft Site:
http://www.consumer.gov/idtheft/victim.htm
BBB ID Theft Site:
http://www.newyork.bbb.org/identitytheft/newscams.html

We will contact you once our investigation is complete or if we need
more information. In order to dedicate resources to investigating this
type of situation, please submit any other questions or concerns through
our Help System, which can be accessed by clicking on the Help button at
the top of any eBay page.

*Please do not respond to this email, as your reply will not be
received. If you need to contact us again, please use the eBay Help
system.

We appreciate your efforts in helping keep eBay a safe online
marketplace.

Regards,

eBay Trust & Safety Team