Renee,
I also don't want to get into a big dispute with you over this incident. But I will not back down from expressing my feelings as to how unprofessional you were in the way you handled the ebay transaction, for the $5 MGM Bicentennial chip that was listed in great condition. First you listed something that you sold through a legal and binding transaction - that you have your name on. You are supposed to be an upstanding member of the chipping community and be above and beyond any sort of questionable ethics due to your visibility and promoting the hobby. You not only posted a chip that you "claimed" you were selling - you waited until after the auction was over to "tell" me that you didn't have a chip that you had listed. Again, I thought that was most unprofessional, but what really bugged me more than that was that you "told" me how you were going to handle the transaction without even asking me my opinion. By "blowing" me off, and dictating to me your laws, was highly insulting, and again completely unprofessional - and was a big turn off on how I viewed you as a contributer to this hobby. The person who is screwed, does not like to be told what to do, and how to do it. If it was me, and most others I have delt with everything humanly possible would have been done to achieve customer satisfaction. Had you been more genuine and even showed any kind of sincerity I would have certainly been much more understanding. But by blowing me off, sending me a few worthless chips, and basically trying to bury it, just made things worse. It's up to you from here. As I have expressed to you with my e-mail last week to either be the kind of leader this hobby needs, with no grey areas, or go away. I can't see how the hobby can benefit if these are the kinds of transactions that you can justify.
Good day.
Mitch Heller
|