Jill,

I know your frustration. Every day I see tickets for sale on ebay for the Madonna concerts at the MGM. I know the Garden like the back of my hand having worked there for more then 7 years now.
The auction will say first row on the floor, row A. They don't tell you that it's in section G which is the section on the floor in back.
I thought about emailing some of these people, but if they responded at all, it would be to tell me to mind my own business.

Good Luck,
Ralph