It must be something about that casino. When I became aware of the Millennium series, and living in Seattle with no contact there, I decided to call their 1-800 number and talk to their cage manager about sending me the set. (It works at some casinos in Laughlin.) She said she couldn't sell them to me, BUT her husband was a pit boss and sometimes collected chips. She gave me their home phone and asked me to call them at home. ("Wouldn't be proper to do hobby stuff at work, you know"). They don't do the computer thing. I sent my trade list and every couple of months I get 2 chips in the mail and a request for something from my trade list. It is kind of nice, in this age of cyberspeed transactions, to just relax & do thing the old fashioned way. Happy Holidays to you all.