Hi Brandi,
All I can tell you is Jim is top notch in my book. What ever the problems you are having with communicating with him should be able to be explained by him. As for being "professional", very, very few chippers sell as a livelyhood. For the most part we're working stiffs.....and lawyers.....and doctors.
Bob (a working stiff that has chips that some of the Doctors and Lawyers DON'T!). (click the link, the $25 Ore House chip was available for $2750.00 on the cheap side at the convention last June. I got mine, marked at $3000.00, with a little trade involved).
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