OOPS! Failed to include the message:
Here's the surrender [not necessarily unconditional].
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Date: Sat, 27 Jun 1998 12:10:32 -0700
To: "Travis H. D. Lewin" <thdlewin@law.syr.edu>
From: Jo King <jo@ebay.com>
Subject: Re: eBAY AUCTION
Hello,
In reviewing the emails I was sent, I think the seller may have jumped to a
conclusion about who had sent the email to his buyer. You had questioned
him about the chips he was selling, and the bidder who won his auction told
him that he had received an email stating essentially the same thing that
you had stated in your email, so he assumed that you had sent the email.
The way he had quoted that email, in conjunction with the one he forwarded
from you, looked like you had sent them both.
Since his bidder backed out of the deal based on the information he had
received, he was understandably upset.
I will retract the warning, since I do not actually have proof of who sent
it, but you can tell the other collectors that this is not allowed.
Since eBay is a third-party listing service only, we take no position on
whether an item is what it is represented to be. This is between the buyer
and the seller. I would expect true collectors to be familiar with any such
controversial items, or to research things they are unfamiliar with. If a
buyer receives a product that is not, or appears not to be, what he thought
he was buying, I would think that there might be grounds for fraud charges.
eBay will only get involved if an item is truly illegal to sell (such as
pirated software, bootleg audio/video recordings, or items that violate
copyright) and is reported as such to us. We cannot get involved in trying
to learn all about every category of item being sold on our site.
I hope this clarifies the issue for you.
Regards,
Jo
eBay Customer Support
The SafeHarbor Project
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